Your information,
handled with care.

If you call, email, or otherwise contact us, you may give us your name, phone number, email address, the address of the home we would be helping, and details about your heating, cooling, or air quality system. We collect what you choose to tell us — nothing more.

Like most websites, this one may appear in basic technical logs kept by the service that hosts it, such as the type of browser used or the page visited. These logs are part of ordinary site operation and are not used to build a profile about you.

When you share something with us, we use it to answer your question, arrange service for your home, keep a record of the work we do together, and make this website more useful. We do not use your information for anything you did not ask for.

We do not sell, rent, or trade personal information. We share it only with the small number of services that help us operate — for example, the company that hosts this website or keeps our scheduling records — and only as much as they need to do that job. We may also disclose information when the law requires it.

This website does not place advertising or tracking cookies. Only cookies that are strictly necessary to deliver the pages you ask for may be used.

We keep information only as long as we need it — to provide service, to keep accurate records of the work we have done, or to meet legal and accounting requirements. After that, it is deleted or anonymized.

You can ask us what information we hold about you, ask us to correct anything that is wrong, or ask us to delete it. You can also ask us to stop contacting you. We will do our best to honor any request we receive.

This website is written for adults making decisions about their homes. It is not directed at children, and we do not knowingly collect information from them.

If this policy changes, we will update this page and the date shown above, so you always know where you stand.